Privacy Policy
Parallax Systems, Inc. ("Parallax Systems," "we," "us") respects the privacy of visitors to this website. This policy describes the information we collect and how we use it.
Information Collected
When you contact us through this website or by email, we collect the information you provide — typically your name, company name, email address, and a description of your project or service request. Our web server automatically records standard access logs (IP address, browser type, pages visited, date and time) for security and site maintenance.
Use of Information
We use the information you submit to respond to your inquiry, provide a quote, and deliver the engineering services you request. Server logs are used for troubleshooting and to protect the site from misuse. We do not sell or rent your personal information, and we do not share it with third parties for marketing purposes.
Cookies
This website does not set advertising or tracking cookies. Your browser may receive a standard session cookie from the web server; it is not used to track you across other sites.
Client and Project Information
Information related to control system projects, including drawings, programs, network layouts, and site data, is treated as confidential under the terms of the applicable project contract and is not disclosed to unrelated parties.
Data Retention
Contact form submissions and email inquiries are retained for as long as reasonably needed to respond and to maintain our business records, then deleted. Server logs are rotated on a regular schedule.
Contact
If you have questions about this policy or wish to request deletion of your information, contact us at [email protected].
Effective January 2024. Parallax Systems, Inc., 3400 Carnegie Avenue, Cleveland, OH 44115.